Lazco Refrigeration

PRIVACY POLICY

Business Name: Lazco
ABN: [Insert ABN here]
Website: https://lazco.com.au
Location: Perth, Western Australia

1. Our Commitment to Your Privacy

At Lazco, we’re committed to safeguarding the privacy of our customers, partners, and website visitors. We respect your personal information and are dedicated to handling it with care, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. What Personal Information We Collect​

We may collect the following types of personal information:

  • Full name, contact details (email address, phone number)

  • Business name and ABN

  • Delivery and billing addresses

  • Job title and company details (for B2B engagements)

  • Information from enquiry forms or quote requests

  • Website usage data via analytics tools (e.g. IP address, browser type)

3. How We Collect Personal Information

We collect your information when you:

  • Fill in our website contact or quote forms

  • Subscribe to our newsletter or mailing list

  • Contact us directly via phone, email, or in person

  • Engage with our website or digital platforms through cookies and analytics

4. Why We Collect It

We use your personal information to:

  • Provide quotations and deliver our services

  • Respond to enquiries and customer service requests

  • Improve user experience and website functionality

  • Share project updates, marketing offers, or news (if you opt in)

  • Comply with legal obligations

5. Disclosure of Personal Information

We do not sell or rent your information. We may share your data with:

  • Trusted third-party service providers (e.g. IT support, email marketing platforms)

  • Regulatory bodies if required by law

  • Our subcontractors or delivery partners involved in your project

All third parties are required to maintain the confidentiality of your data and use it only for the agreed purpose.

6. Use of Cookies and Analytics

We use tools like Google Analytics to collect anonymous usage data. Cookies may be used to:

  • Track user engagement

  • Personalise content and advertising

  • Improve site performance

You can adjust your browser settings to disable cookies.

7. Storing and Securing Your Data

Your data is stored securely in password-protected systems. We take reasonable steps to:

  • Prevent misuse, interference, and loss

  • Protect against unauthorised access, modification, or disclosure

8. Access and Correction

You may request access to or correction of your personal information at any time. Contact us at accounts@lazco.com.au and we’ll respond within 30 days.

9. Opt-Out and Data Removal

You can opt out of our marketing emails by clicking the “unsubscribe” link at the bottom of our emails. To request deletion of your data, please contact us directly.

10. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us!